Privacy Policy

Confidentiality and security are essential values for YUMIWI DATA, S.L. and, consequently, we assume the commitment to guarantee the privacy of all User at any time and not to collect unnecessary information. Below we provide all the necessary information about our Privacy Policy in relation to the personal information we collect, explaining:

  • Who is responsible for processing your data.
  • For what purposes we collect the data we request.
  • What the legitimacy of the treatment is.
  • How long we keep them.
  • To which recipients your information is communicated.
  • What your actual rights are.

1. CONTROLLER 

YUMIWI DATA, S.L. (B20799359)
C/ Segundo Mata, no 1 Oficina 9,
Pozuelo de Alarcón
Madrid 28224
Email: info@yumiwi.com

Onwards, “Yumiwi”, “we” or the “controller”.

2. PERSONAL DATA

Personal data refers to any information or data that can identify you directly (for example, your name of surname) or indirectly (for example, Passport or national ID card.) Personal data includes information such as email, postal code, phone number, user name, personal preferences, consumer habits and users generated content, among others. It could also include unique numeric identifiers such as the IP address of your computer, as well as the information we obtain through cookies.

This privacy policy covers all personal data collect by Yumiwi.

Herby, the user (you) guarantees that the Personal Data provided is true and accurate and commits to notify any modification of it. Any loss or damage caused to the website, to the data controller or to any third party through communication of erroneous, inaccurate, or incomplete information in the registration forms will be responsibility of the user.

We can collect or receive your data through our Website, Forms, Social Networks and customers that have obtained your prior consent, among others.

In some instances you provide us with your personal data directly (for example, when you create an account or contact us), or in other cases we collect them (for example, using cookies to understand how you use our website).

3. PURPOSES, LEGITIMATION AND CONSERVATION

Of the treatments from the data send through:

  • LOG IN (ACCESS TO CLIENTS AREA).To be able to access your client area, you must enter an e-mail and select an access code (password). This password will be strictly confidential and will only be accessible by people authorized by you as a customer (Responsible for the data of the attendees of your event/s). You agree not to disclose the data relating to your account or make it accessible to third parties. You will be solely responsible for the data used by third parties, including any action that are carried out by using the e-mail and / or password. You guarantee that all the data provided to Yumiwi through the Platform are veracious, exact and complete. Likewise you also compromise to keep your data updated. Assuming that you provide any false, inaccurate or incomplete information or, if Yumiwi considers that there are reasons for doubting the veracity, accuracy and integrity of the information provided, Yumiwi may deny your access to present or future use of the Platform or any content and services.
    • Purpose:
      1. Comprehensive Management of the relationship with customers.
      2. Correct provision of the technological services for events of clients.
      3. Respond to questions/ queries of the clients in relation to their requests and interact with them.
      4. Manage any dispute related to the provision of the service.
      5. Send commercial information and advertisement in accordance to the interest of the customer.
      6. Manage the quality and guarantee of the services provided to the clients.
      7. Measure customer satisfaction.
      8. Billing of the services provided.
    • Legitimation:Your express consent. Contract.
    • Conservation:
      1. Personal Data: While the contractual relationship lasts and/ or during the time necessary to comply with legal obligations.
      2. Personal data obtained when giving consent in obtaining commercial communication: until subscription is canceled and required to be deleted.
  • CONTACT FORM.
    • Purpose: Provide an easy way for you to contact us and answer your requests for information.
    • Legitimation: Your consent to request information through the “Book a demo” form and to mark the checkbox for sending information.
    • Conservation: Once your request is resolved through our form or answered by email, if you have not generated a new treatment.
  • “BOOK A DEMO FORM” (REQUEST A DEMO OF THE PLATFORM).
    • Purpose: Answer your request for information, questions or doubts, respond to requests, as well as send you communications about products and services, including by electronic means (emails, SMS, WhatsApp), in case you mark the checkbox.
    • Legitimation: Your consent to request information through the “Book a demo” form and to mark the checkbox for sending information.
    • Conservation: Once your request is answered by email, if you have not generated a new treatment.
  • EMAIL SUBMISSION.
    • Purpose: Answer your request for information, questions or doubts, as well as respond to requests. In case of receiving your curriculum, your personal and curricular data will be part of our database in order to participate in our present and future hiring processes.
    • Legitimation: The user´s consent to request information through our email address or send us your information and CV to participate in hiring processes.
    • Conservation: Once your request is answered by email, if you have not generated a new treatment. In case of receiving your CV, your data will maximum stored for a year for future hiring processes.
  • INSTANT MESSAGING SERVICE.You have an instant internal messaging service to communicate directly with Yumiwi. You will be able to communicate and type of information, including personal data, for which Yumiwi will be responsible if necessary
    • Purpose: The personal data that you provide in this chat can be treated and consulted by Yumiwi in order to respond to your requests and send you the required information.
    • Legitimation:The users consent once requesting information through our instant messaging service.
    • Conservation: Once the request is resolved, and you haven’t generated a new treatment.

Obligation of providing us your personal data and consequences of not doing so.

The provision of personal data requires a minimum age of 14 years, or the sufficient legal capacity to contract.

The personal information requested is necessary to manage your requests and/ or to provide any kind of services you contract, consequently, if not providing them, we can’t serve you correctly or provide you the service requested.

In any case, we reserve the right to decide if incorporating your personal data and other information to our database.

4. PROFILES

When we send or show personalized communications or content, we might use a technique described as “profiling” (this is any form of automated processes of personal data and consists in using this data to evaluate certain personal aspects of a physical person, in particular to analyze or predict certain aspects related to personal preferences, interest, behavior or location.) This means that we can collect your personal data to execute profiling. We centralize this information and analyze it to evaluate and predict your preferences and/ or personal interests, as well as to make improvements to our usability.

Based on our analysis, we send or show communications and / or content adapted to your interests / needs.

5. RECIPIENTS OF YOUR DATA

  • The personal Data that we collect from you might be treated by Yumiwi staff Members, on a legal basis of legitimate interest and to fulfill administrative purposes.

Likewise, your personal data may also be communicated to:

  • Third parties that provide us with its services, such as platform providers, hosting services, support and maintenance of our database, as well as our software and application that might contain your data.
  • Third parties that help us provide digital services, such as identity management, CRM, web analysis and search engines.
  • Digital media and social networks that help us offer advertising, marketing and campaigns, to analyse their effectiveness and to manage their contacts and questions.
  • Providers of services that are located outside the EEAA such as Facebook, Inc, Google, LLC or DigitalOcean may access your Data. These service providers are covered by the “Privacy Shield” and, therefore, are obligated to protect your personal data according to a series of protection rules that are well defined by the European Union.
  • External collaborators that provide us with services as correspondents in other countries.
  • Third parties to comply with legal regulations.

We ensure that every communication we make with your personal information or the third parties with whom we share this information, comply with the applicable legislation.

6. RIGHTS IN RELATION TO YOUR PERSONAL DATA

Any person can withdraw their consent at any time, if that person has granted himself of processing his data. Under no circumstances the withdraw of the consent will condition the subscription contract or other relationships generated previously.

Likewise you can exercise the following rights:

  • Request access or rectification of your personal data in case they are inaccurate.
  • Request their deletion if the collected data is no longer necessary for the purposes it was collected in the first place.
  • Request a limitation of your treatment in certain circumstances.
  • Request an opposition for processing your data in particular situations.
  • Request the probability of the data in cases provided by the regulations.
  • Other rights recognized for the applicable rights.

How and where to request you rights: By writing to the person in charge to their postal code or email address (indicated in section 1), indicating like reference “Personal Data”, specifying the right that wants to be executed and for what personal data.

In case of a divergence with the companies way of processing your data, you can present a claim to the Data protection agency (www.aepd.es).

7. SECURITY OF YOUR PERSONAL DATA

With the purpose of safeguarding the security of your personal data, we inform you that we have adopted all necessary technical and organizational measures to guarantee the security of all information provided to secure alteration, loss and unauthorized access or treatments.

8. UPDATING YOUR DATA

In order to keep your personal information up to date, it is important to inform any modification of it, otherwise we are not responsible for the veracity of this data.

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through different links available on our website.

9. CONTACT

If you have any questions or concerns about how we treat and  use your personal data or would like to exercise any of the above described rights, please contact info@yumiwi.com.